Privacy Policy
Last updated: June 17, 2026
This Privacy Policy describes how MATHCYX collects, uses, stores, protects, and discloses information when You use the BacMath TleD - MCX Education application.
By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access the Service or parts of the Service.
- Application refers to BacMath TleD - MCX Education, the software program provided by the Company.
- Company referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy refers to MATHCYX.
- Country refers to Italy.
- Device means any device that can access the Service, such as a mobile phone, tablet, or computer.
- Personal Data or Personal Information means any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data means limited data generated by the use of the Service or from the Service infrastructure itself.
- You means the individual accessing or using the Service.
Age Eligibility
The Service is intended for students and learners aged 16 years or older.
The Application is not intended for children under the age of 16. We do not knowingly collect Personal Data from anyone under 16. If You are under 16, You must not create an account or use the Service without appropriate authorization from a parent, guardian, school, or legally authorized adult, where applicable.
If We become aware that We have collected Personal Data from a person under 16 without appropriate authorization, We will take reasonable steps to delete that information from Our systems.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When You create an account or use the Service, We may collect the following information:
- Username
- Email address
- Selected class or educational level
- Country
- Payment-related information, where applicable
- Support or feedback information when You contact Us
We do not store full payment card details or sensitive payment credentials on Our own servers.
We do not store students' individual quiz answers as personal records. The Application may process learning activity in order to provide educational features, but We do not keep a personal database of each student's quiz responses.
Learning and Progress Data
To provide educational features and improve the learning experience, We may collect and process limited learning-related data, including:
- Chapters or exercises accessed or completed
- Progress information related to chapters or learning activities
- Aggregated information about how many students solved certain exercises
- Aggregated information about how many students have mastered certain chapters on average
- General learning statistics used to improve educational content and user experience
Where possible, this learning information is used in aggregated or statistical form and is not intended to identify individual students.
Usage Data and Technical Information
We do not intentionally collect Device type, operating system, or app version as Personal Data.
The Application may process limited technical information only when necessary to operate, secure, troubleshoot, or maintain the Service. This may include basic server logs, error information, or security-related records generated by the infrastructure or third-party service providers.
We do not use this technical information to identify Users for advertising purposes.
Camera, Gallery, and Uploaded Images
The Application may allow Users to use their Device camera or photo gallery to upload or scan an exercise written on paper, such as a mathematics exercise completed in a notebook or on draft paper.
This feature is optional. It is intended to help Users request immediate feedback or correction without manually typing the exercise.
When You use this feature, the image may be processed only for the purpose of reading, analyzing, correcting, or providing feedback on the submitted exercise.
Images uploaded through the camera or gallery are processed temporarily to provide the requested educational feedback or correction. They are not stored permanently in the user profile or as part of a personal student record.
We do not store these photos permanently as part of a personal student record. Images submitted through the camera or gallery are used only to provide the requested educational feedback and are deleted or not retained after processing, unless temporary technical retention is necessary for security, debugging, error handling, or legal compliance.
You can enable or disable camera and photo gallery permissions at any time through Your Device settings.
User-Generated Educational Content
The Application may allow Users to type or submit mathematics exercises, questions, answers, or other educational content in order to receive explanations, corrections, or AI-assisted feedback.
This feature is optional. The submitted content is processed only for the purpose of providing the requested educational feedback, correction, or explanation.
We do not store these texts, answers, or submitted exercises permanently as part of a personal student record. They are used to provide the requested response and are deleted or not retained after processing, unless temporary technical retention is necessary for security, debugging, error handling, abuse prevention, or legal compliance.
This content is not used for advertising purposes.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain the Service
We use data to operate the Application, manage access, provide educational content, maintain the platform, and monitor technical performance.
To manage Your Account
We use account information to create and manage Your user account, authenticate You, provide access to the Service, and support account-related requests.
To provide educational features
We use learning and progress data to show relevant chapters, track completed activities, improve educational content, provide learning feedback, and generate aggregated statistics about student progress.
To process payments
We use payment-related information to verify payments, activate paid access, manage paid products where applicable, prevent fraud, and maintain payment records.
To contact You
We may contact You by email, push notification, or other electronic communication for account-related, security-related, payment-related, support-related, or important service updates.
To manage Your requests
We use data to respond to support requests, questions, feedback, complaints, and account deletion requests.
To improve the Service
We may use aggregated or non-identifiable data to analyze usage trends, improve educational materials, enhance user experience, fix errors, and develop new features.
For security and fraud prevention
We may use technical, account, and payment-related information to protect the Service, prevent abuse, detect unauthorized access, and maintain the integrity of the platform.
For legal and business purposes
We may use or disclose Personal Data where necessary to comply with legal obligations, enforce agreements, resolve disputes, protect Our rights, or support business transfers such as mergers, restructuring, or transfer of assets.
Legal Basis for Processing Personal Data
If You are located in the European Economic Area or another jurisdiction with similar data protection laws, We process Your Personal Data based on one or more of the following legal bases:
Performance of a contract
We process data when it is necessary to provide the Service, manage Your Account, process payments, and deliver educational features.
Consent
We may rely on Your consent when You choose to use optional features, such as camera or photo gallery access, or when consent is required by applicable law.
Legal obligations
We may process or retain certain data when required for tax, accounting, payment, regulatory, fraud-prevention, or legal compliance purposes.
Legitimate interests
We may process data based on Our legitimate interests in operating, securing, improving, and protecting the Service, provided that these interests are not overridden by Your rights and freedoms.
Email Communications and Authentication
We may send emails to Users for account-related purposes, including:
- Account creation
- Login verification
- Password reset
- Security notifications
- Support communications
- Important information about the Service
We use Supabase to manage user authentication, account management, database services, and related email communications. Supabase may process Users' email addresses and related technical information in order to provide these services.
You can learn more about Supabase's privacy practices by visiting: https://supabase.com/privacy.
Payments
Users may pay for access to products or services provided through the Application.
Payments are processed using third-party payment services. We use FedaPay as a payment provider.
When Users make a payment, FedaPay may collect and process payment-related information, such as transaction details, payment method information, phone number, email address, and other information required to complete the transaction.
Payment records may also be stored in Our Supabase database for purposes such as payment verification, activation of paid access, customer support, fraud prevention, accounting, and legal compliance.
We do not store full payment card details or sensitive payment credentials on Our own servers.
You can learn more about FedaPay's privacy practices by visiting: https://fedapay.com/privacy-policies.
Advertising
The Application does not display third-party advertising.
We do not use Personal Data for third-party advertising purposes.
If advertising features are introduced in the future, this Privacy Policy will be updated before such features are used.
Sharing Your Personal Data
We may share Your Personal Data in the following situations:
With Service Providers
We may transfer or make Personal Data available to trusted Service Providers acting on our behalf only to operate, secure, and provide the Service. These providers are required to process Personal Data according to our instructions and not for their own independent purposes. These providers may include:
- Supabase, for authentication, user account management, database services, and related email communications
- FedaPay, for payment processing and payment verification
For payment processing
Payment-related information may be shared with payment providers in order to complete transactions, verify payments, prevent fraud, and provide access to paid services.
For business transfers
We may share or transfer Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, restructuring, or acquisition of all or part of Our business.
With legal authorities
We may disclose Personal Data when required by law or in response to valid requests by public authorities.
With Your consent
We may disclose Your Personal Data for any other purpose with Your consent.
Third-Party Service Providers
The Service may use third-party providers, including:
Supabase
Supabase is used for authentication, user account management, database services, and related email communications.
Privacy Policy: https://supabase.com/privacy.
FedaPay
FedaPay is used to process payments for access to the Application or related services.
Privacy Policy: https://fedapay.com/privacy-policies.
Retention of Your Personal Data
The Company will retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
We may retain and use Personal Data to:
- Provide and maintain the Service
- Manage user accounts
- Verify payments
- Comply with legal obligations
- Resolve disputes
- Prevent fraud or abuse
- Enforce agreements
- Maintain security
- Improve the Service
Account information
Account information may be retained for the duration of Your account relationship and for up to 24 months after account closure, unless a longer retention period is required by law.
Learning and progress data
Learning and progress data may be retained for as long as necessary to provide educational features, improve learning content, generate aggregated statistics, and maintain the Service.
Where possible, We use aggregated or non-identifiable data for analytics and educational improvement.
Support data
Support data may be retained for up to 24 months from the date of closure of the support request, unless a longer period is required for legal, security, or dispute-resolution purposes.
Usage data and technical logs
We do not intentionally collect Device type, operating system, or app version as Personal Data.
Limited technical logs or error-related information may be temporarily processed where necessary for troubleshooting, security monitoring, fraud prevention, service improvement, or legal compliance.
Such technical information is retained only for as long as necessary for these purposes.
Payment-related records
Payment-related records may be retained as required for tax, accounting, anti-fraud, payment verification, legal, or regulatory obligations.
Camera, gallery, and uploaded images
Images submitted through camera or gallery features are not stored permanently as part of a personal student record. They are used only to provide the requested educational feedback or correction and are deleted or not retained after processing, unless temporary technical retention is necessary for security, debugging, error handling, or legal compliance.
When retention periods expire, We securely delete or anonymize Personal Data where possible. Residual copies may remain in backups for a limited period consistent with backup retention schedules.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and in other places where Service Providers are located.
This means that information may be transferred to and maintained on computers located outside Your country, region, or jurisdiction, where data protection laws may differ from those in Your location.
Where required by applicable law, We will ensure that international transfers of Personal Data are subject to appropriate safeguards.
Account Deletion and Data Deletion
You have the right to delete or request deletion of Your account and associated Personal Data.
If the Application provides an in-app account deletion feature, You may request deletion directly from within the Application.
You may also request account deletion or data deletion by contacting Us at: [email protected].
You may also contact Us through the feedback page: https://mcxbacmathtled.expo.app/feedback.
Users can also find account deletion instructions on our dedicated account deletion page: https://mathcyx.com/account-deletion/.
After receiving a deletion request, We may need to verify Your identity before processing the request.
When Your account is deleted, We will delete or anonymize Personal Data associated with Your account, unless We are required or permitted to retain certain information for legal, tax, accounting, payment, security, fraud-prevention, dispute-resolution, or legitimate business purposes.
Some data may remain in aggregated or anonymized form because it no longer identifies You personally. For example, general statistics about how many students completed an exercise or mastered a chapter may be retained in aggregated form.
Residual copies may also remain in backups for a limited period consistent with backup retention schedules.
Your GDPR Data Protection Rights
If You are located in the European Union, the European Economic Area, or another jurisdiction with similar data protection laws, You may have the following rights:
Right of access
You may request access to the Personal Data We hold about You.
Right to rectification
You may request correction of inaccurate or incomplete Personal Data.
Right to erasure
You may request deletion of Your Personal Data, subject to legal or legitimate retention requirements.
Right to restriction of processing
You may request that We restrict the processing of Your Personal Data in certain circumstances.
Right to object
You may object to the processing of Your Personal Data where We rely on legitimate interests.
Right to data portability
You may request a copy of certain Personal Data in a structured, commonly used, and machine-readable format, where applicable.
Right to withdraw consent
Where We rely on Your consent, You may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise Your rights, please contact Us at: [email protected].
We may need to verify Your identity before responding to Your request.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, restructuring, financing, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid requests by public authorities.
Other Legal Requirements
The Company may disclose Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend Our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of Users or the public
- Protect against legal liability
- Prevent fraud, abuse, or security threats
Security of Your Personal Data
The security of Your Personal Data is important to Us.
We use reasonable technical and organizational measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to protect Your Personal Data, We cannot guarantee absolute security.
Links to Other Websites
The Service may contain links to websites or services that are not operated by Us.
If You click on a third-party link, You will be directed to that third party's site or service. We strongly advise You to review the Privacy Policy of every site or service You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
We will notify Users of changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If You have any questions about this Privacy Policy, or if You want to exercise Your data protection rights, request account deletion, or request deletion of Your Personal Data, You can contact Us:
- By email: [email protected]
- By visiting the feedback page: https://mcxbacmathtled.expo.app/feedback